Terms of Service

Welcome to FADEXON. These Terms of Service ("Terms") govern your use of the FADEXON website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

"User," "you," and "your" refer to the individual or entity that creates an account or uses the Services. "FADEXON," "we," "us," and "our" refer to FADEXON LOGISTICS COMPANY and its affiliates. "Shipment" refers to any goods or documents transported using our Services.

This section outlines the rules regarding account creation, security, and user conduct. Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. You agree to provide accurate and complete information when creating an account and to update it as necessary.

FADEXON provides worldwide shipping, logistics, and real-time parcel tracking services. The specific services, features, and rates are described on our website and are subject to change without notice. We reserve the right to refuse service for any item that is prohibited or does not comply with our shipping policies.

Users must comply with all applicable laws and regulations regarding packaging, labeling, and customs documentation. A list of prohibited items is available on our website. FADEXON is not liable for delays or losses caused by improper packaging, incorrect address information, or customs-related issues.

All fees for services are due at the time of booking, unless otherwise agreed. We accept various payment methods as listed on our website. Refund policies for delayed or lost shipments are subject to the terms of the specific service selected and any applicable insurance coverage.

FADEXON's liability for any loss, damage, or delay to a shipment is limited. We strongly recommend purchasing additional insurance for high-value items. We are not liable for indirect or consequential damages. All services are provided "as is" without warranties of any kind.

For any questions or concerns regarding these Terms of Service, please contact our customer support team at support@fadexonlogistics.digital or through the contact form on our website. We are committed to addressing your inquiries in a timely manner.